Powerbi API "unexpected error occured" using powerbi embedded during busy times

[Anonymous]

Hi all,

We have a website that uses powerbi to show metric results, around 2pm we get a high load on the website and our powerbi reports are erroring out and stop working with the message below. Any other time during low load the reports work fine. Assistance would be appreciated

Error:

Activity ID: b1be4e49-297a-4cd1-b498-767caef405c5
Request ID: ad68a277-3f3a-a834-b0b3-e6a1d1ad47c5
Correlation ID: 8824adf1-0406-90a7-0e51-93b782e1a658
Time: Thu Mar 18 2021 13:47:56 GMT+1300 (New Zealand Daylight Time)
Service version: 13.0.15694.46
Client version: 2103.3.05300-train
Cluster URI: https://WABI-SOUTH-EAST-ASIA-redirect.analysis.windows.net
Activity ID: b1be4e49-297a-4cd1-b498-767caef405c5
Request ID: ad68a277-3f3a-a834-b0b3-e6a1d1ad47c5
Time: Thu Mar 18 2021 13:47:56 GMT+1300 (New Zealand Daylight Time)
Service version: 13.0.15694.46
Client version: 2103.3.05300-train
Cluster URI: https://WABI-SOUTH-EAST-ASIA-redirect.analysis.windows.net

[Anonymous]

Hi @Anonymous ，

Please press F12 to launch the developer window within your browser. You will find the network traffic and other information. That may be caused by the high network load at that time, you can try it later.

Best Regards