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rbhardwaj1
New Member

Power BI not working in popup window

Hi,

 

We are facing issue while opening the power BI report in new window.
We have feature that we can open the PBI in new window. For this we are using react js with 
powerbi-client-react - npm Library and loading the PBI in the current/new window.

For same window when we are trying its working but whenever we are trying with new window its just blank page with PBI loader and even I am not able to see the pbi clieant library file excutaion in the console.

 

Same feature was working in our previous version of the application. Now the scenario is when we try to load the PBI in new window even there its not working. We have not performed any updation in library and code modification but suddently there also we have the same issue.

Can you please let us know what cloud be the reason and how to mitigate this.

Below are the tried solution.

  1. Cross site cookie handling.
  2. CSP implementation.
  3. Tried in old chrome browser also not working (ex: Google Chrome 85 to 89)
  4. Tried with first version of application which is oldest one. Same result, not working here as well even from last 2 years we performed no code changes in this repo.
  5. Without application try to load PBI separately but result is same not working for us.
  6. In application for new window we are using window message proxy for the communication between one window to other. I tried some debugging there also, but no issue observed.
3 REPLIES 3
rbhardwaj1
New Member

Hi Team,

Do we have any news on this topic ?

 

rbhardwaj1
New Member

Hi ,

Yes you are correct we are only able to replicate this issue with new window  and earlier it was working.

We checked the Documentation and the existing implemation is inline with the doc specified.
I tried top open in Modal box there also its working.

The problem only with new window not sure why.

As you requested I am opening the support ticket as well

v-jtian-msft
Community Support
Community Support

Hi,@rbhardwaj1 .
According to your description, the power bi embedded code produced by your team was working fine before, but when the code is running in the current power bi service, the page appears to be blank and only the Power BI loader is displayed(when open a new window).
You mentioned that you haven't updated any of the code .
I noticed that the official link to the github documentation has been updated, have you checked to see if this is related to your current problem?
GitHub - microsoft/powerbi-client-react: Power BI for React which provides components and services t...
I am unable to reproduce your question due to my work environment.
If possible, please create a support ticket for more help.
The Link of Power BI Support:

Microsoft Fabric Support and Status | Microsoft Fabric 

vjtianmsft_0-1738290444865.png

I hope my suggestions give you good ideas, if you have any more questions, please clarify in a follow-up reply.
Best Regards,
Carson Jian,
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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