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devost's avatar
devost
New Member
2 years ago
Solved

Power BI and Jet Analytics Cloud Connection Setup

Hi All,

 

Currently I try to do connection setup for Power BI and Jet Analytics Cloud, but when try to add New Connection on Data (preview) in Power Platform Admin Center, the Create button is greyed out.

The user I use for setup already set as Power Platform Administrator.

The data gateway setup status also already online

Any suggestion what I missed here?

 

Thanks.

 

  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi devost,

    Thanks for reaching out to us with your problem. Base on your description, it seems that you can't configure the data source under the gateway. And the permission is OK and the gateway is online. In order to make further troubleshooting and give you a suitable solution, could you please provide the following info?

    • Are the account which sign in Power BI Service and the one which sign in gateway same?
    • Whether the gateway update to the latest version
    • Some options(like Connection Type:) missing from your first screenshot, could you please check that?

             Create and share cloud data sources in the Power BI service (Preview) - Power BI | Microsoft Learn

             

    Best Regards

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi devost,

    Thanks for reaching out to us with your problem. Base on your description, it seems that you can't configure the data source under the gateway. And the permission is OK and the gateway is online. In order to make further troubleshooting and give you a suitable solution, could you please provide the following info?

    • Are the account which sign in Power BI Service and the one which sign in gateway same?
    • Whether the gateway update to the latest version
    • Some options(like Connection Type:) missing from your first screenshot, could you please check that?

             Create and share cloud data sources in the Power BI service (Preview) - Power BI | Microsoft Learn

             

    Best Regards

  • Hi Anonymous,

     

    Thanks for your response. I already manage to solve the issue after checking the link you provide, and try to access app.powerbi.com use the same account I use for gateway.