Power BI Service Gateway Creation

[Commercient]

Hello,

I am trying to create the on premise gateway in my account as I want to refresh the dataset from on premise sql server connectivity. but I am not able to proceed as while creating the new gateway, gateway clustername stays always blank after entering into it. and It is required textbox. Please suggest here.

Thank You

Sanket

[v-jianboli-msft]

Hi @Commercient ,

Could you please share more details and screenshots of the issueafter removing sensitive data?

Besides, here are some general solutions:

1. Ensure that you have the latest version of the on-premise gateway software installed on your machine.

2. Check that you have the necessary permissions to create a gateway in your account.

3. Try clearing your browser cache and cookies, and then attempt to create the gateway again.

Best Regards,

Jianbo Li

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