Forum Discussion

hstiles's avatar
hstiles
New Member
8 years ago

Personal Gateway Custom Connector Error

Hi, Can anybody point me in a direction for resolving our issue. We have a custom connector which works fine through desktop. We have setup personal gateway (as only personal gateway is supported ...
hstiles's avatar
hstiles
New Member
8 years ago

A quick update in case anyone else has this problem.

We think we found the problem which is the base URL, the base URL path seems to be created with double encoding (see my post below) so to 'work around' this issue we hardoded the url in the .mez file for now, which works with 'Basic' authentication.

 

This approacj does present a future problem if you need to be more flexible and point at different URL's.

We think this is a bug.

  • tictactic's avatar
    tictactic
    New Member
    8 years ago

    A lot of issues can surface when the gateway version is out of date. It is a good general practice to make sure you are on the latest version. If you haven't updated the gateway for a month or longer, you may want to consider installing the latest version of (iMessage for Windows) the gateway and see if you can reproduce the issue.

    • hstiles's avatar
      hstiles
      New Member
      8 years ago

      Thanks for the reply.

      We are using the latest release of the Gateway.

       

      Howard