Not able to download PBIX file

[Anonymous]

When i am trying to download the PBIX file from a report that another user has updload i recieve this message.

Activity ID: e880d0c6-500f-43f9-b138-5e6389f703df
Request ID: ff8dd0fe-5d30-5956-a303-309f9e7778a5
Correlation ID: 7b1dcae0-c149-1105-653f-addf3a903623
Status code: 0
Time: Fri Sep 24 2021 11:56:53 GMT+0100 (British Summer Time)
Service version: 13.0.16777.77
Client version: 2109.1.07751-train
Cluster URI: https://wabi-uk-south-redirect.analysis.windows.net/

[Anonymous]

HI @Anonymous,

Have you checked the file to confirm if that is a common power bi report and you have corresponded permissions?

In addition, please also take a look at the limitations of the download feature if you meet these scenarios:

Download a report from the Power BI service to Power BI Desktop - Power BI | Microsoft Docs
Regards,

Xiaoxin Sheng