Forum Discussion
Marketplace Visuals showing black background in Service (Word Cloud)
Hi,
I have been developing with the custom word cloud visual found on the PBI marketplace.
https://appsource.microsoft.com/en-us/product/power-bi-visuals/WA104380752?src=office
The issue I have:
- When I am working in desktop, I see the visualization with a white background.
- When I publish to service (Both PBI Service and Report Server) the same visual has a black background
Examples:
1. Word Cloud in Desktop (showing white background)
2. Word Cloud in Service (showing Black background)
3. Back in desktop, Word Cloud background color set to white
background off in desktop:
visualization in service:
Thanks!
-Ryan
I could not repro the issue. Most likely styles from some other plugins or other custom visuals leak.
Have you tried incognito mode of Google Chrome?
Ignat Vilesov,
Software Engineer
Microsoft Power BI Custom Visuals
7 Replies
- v-viig
Community Champion
Have you tried to turn off Background?
Ignat Vilesov,
Software Engineer
Microsoft Power BI Custom Visuals
- rkocher
Advocate I
yes, I have tried it with both the background on, off, and set to a transparency of 50%
I have updated my post above with images of both
I have also tried using a new PBIX file, and have not applied any themes to either workbook
- v-viig
Community Champion
I could not reproduce the issue. Can you share a Power BI Dekstop Report?
Are facing this issue with other visuals?
Ignat Vilesov,
Software Engineer
Microsoft Power BI Custom Visuals