Issue with Microsoft Call Quality (Beta) Not Appearing in Power BI Desktop

[rupakgautam]

Hi all,

I followed the steps to download and set up the Power BI query templates for Microsoft CQD but ran into an issue. Here’s what I did:

1. Downloaded the Power BI query templates for Microsoft CQD from GitHub.
2. Created a folder under the Documents directory called "Power BI Desktop."
3. Created another folder called "Custom Connectors" within the Power BI Desktop folder (Documents\Power BI Desktop\Custom Connectors).
4. Extracted the CQD-Power-BI-query-templates.zip and copied the MicrosoftCallQuality.pqx file into the Custom Connectors folder.
5. Opened Power BI Desktop and went to File > Options and settings > Options > Security.
6. Under Data Extensions, I selected (Not Recommended) Allow any extension to load without validation or warning.
7. After restarting Power BI Desktop, I clicked on “Get Data” and then selected “More.”

However, the Microsoft Call Quality (Beta) option didn’t appear under Online Services. I tried the same process on another computer, and the option was visible there.

Has anyone encountered this issue or knows how to resolve it? Any help would be greatly appreciated!

[Pepe1234]

I had the same problem; all the procedures I saw on the forums didn't work. I found that pausing my firewall (Avast) worked.

[rupakgautam]

@Anonymous  I already  tired this and it did not work 

[Anonymous]

Hi @rupakgautam ,

Here I have a test.

I download the connetcor and copy the .pqx into the Documents\Power BI Desktop\Custom Connectors

Aslo I select  (Not Recommended) Allow any extension to load without validation or warning. and restart the Desktop.

It works.

Please refer to below offical blogs to learn more details:

Install Power BI Connector to use CQD query templates - Microsoft Teams | Microsoft Learn

Connector extensibility in Power BI - Power BI | Microsoft Learn

Please download the latest Power BI Desktop version and try again.

Best Regards,
Rico Zhou

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