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nkshriva
Frequent Visitor

Getting your session has expired message after 10 minutes of tab inactivity

nkshriva_0-1709716441731.png

Hello,

I am using powerbi client react to display embedded reports in my application. I am getting above popup every 10 minutes of tab inactivity even though the token expiration time is 60 mins. How to avoid this issue? The refresh token example which is given in documentation uses setInterval but when the tab is inactive, setInterval is also not executed in order save resources from inactive tabs.

How to avoid getting this popup if the tab is inactive?

1 ACCEPTED SOLUTION
v-shex-msft
Community Support
Community Support

Hi @nkshriva,

I think there should more related to your website session expire, you may need to modify these part of setting to allow user has more time to operate with these contents.

How do I expire a PHP session after 30 minutes? - Stack Overflow

Regards,

Xioaxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

View solution in original post

1 REPLY 1
v-shex-msft
Community Support
Community Support

Hi @nkshriva,

I think there should more related to your website session expire, you may need to modify these part of setting to allow user has more time to operate with these contents.

How do I expire a PHP session after 30 minutes? - Stack Overflow

Regards,

Xioaxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

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