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LewisWeal's avatar
LewisWeal
Frequent Visitor
5 years ago

Export To File for Power BI Reports does not load all data before capturing PDF in Power Automate

Hi, The 'Export To File for Power BI Reports' does not load all data before capturing PDF. It downloads the PDF as blank in some visuals and still shows the loading Icon in the top left of a visua...
Need Help
Anonymous's avatar
Anonymous
Not applicable
5 years ago

Hi LewisWeal,

>>This has worked perfectly in the past however now it seems it wont allow PowerBI to load the data before capturing the PDF. So when the PDF is sent out, the visual appear blank.

It probably is one reason that causes the issue. Have you tested to apply this to a report with a common dataset? (e.g.  import mode) I'd like to confirm if this issue related to the feature itself or only appears with a specific environment/scenario.

Regards,
Xiaoxin Sheng

LewisWeal's avatar
LewisWeal
Frequent Visitor
5 years ago

Just tested with using the common dataset and works with no issues. It just seems an issues with the live connection. 

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    HI LewisWeal,

    >>Just tested with using the common dataset and works with no issues. It just seems an issues with the live connection. 

    I think you can contact the support for power bi or power bi automate and ask them to trace the backend processing to confirm this.
    Regards,

    Xiaoxin Sheng

    • LewisWeal's avatar
      LewisWeal
      Frequent Visitor
      5 years ago

      Hi Anonymous, I cant find anywhere contact information for the suport team. Would you be able to pass this through or know the email to contact? 

      • Anonymous's avatar
        Anonymous
        Not applicable
        5 years ago

        HI LewisWeal,

        For power bi support, you can take a look at submitting support tickets:

        submit a support ticket

        Regards,

        Xiaoxin Sheng