Forum Discussion
Export Report in Group Timeout (500), but Forbidden Error (403) when using preferClientRouting=true
- Anonymous4 years ago
Hi db190Coding ,
Please check the offical blog to get more information about how to troubleshooting when API call returning 403.
For reference: API call returning 403
What is the capacity of the workspace where your report is located, Shared Capacity or Premium Capacity?
I checked an know issue with similar problem that when using Export to File REST API, API call returns a 500.
Its workaround is moving the workspace to Premium Gen2.
Best Regards,
Rico ZhouIf this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi db190Coding ,
Please check the offical blog to get more information about how to troubleshooting when API call returning 403.
For reference: API call returning 403
What is the capacity of the workspace where your report is located, Shared Capacity or Premium Capacity?
I checked an know issue with similar problem that when using Export to File REST API, API call returns a 500.
Its workaround is moving the workspace to Premium Gen2.
Best Regards,
Rico Zhou
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi db190Coding,
I am facing the same issue as well. Were you able to resolve this issue?
Anonymous My workspace is location in a premium capacity.
I have also raised a ticket for this but we have not been able to resolve this issue yet
Thanks & Regards,
Faria