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Anonymous
Not applicable

Error 'Couldn't load the data for this visual' in Azure Power BI Embedded within import mode

Greetings

Yesterday we faced with issue in 2 of 3 environments for all visualizations on report pages within Power BI Embedded. 
1st enviroment works ok for all users;
2nd enviroment have this mesage for users from USA but works correctly for users from Belarus.
3rd enviroment have this message both for users from USA and Belarus.

Here is the message: 

"Couldn't load the data for this visual. Please try again later. 
Please try again later or contact support. If you contact support, please provide these detatils.

 

Activity ID 90be0d76-c5f2-4f4d-aa56-474be05af80a
Request ID 306c083c-c0dc-cc8d-5c0b-dbb6a6786a1b
Correlation ID 18f7e3fb-ab5e-3bee-075a-5a60ac380d57
Time Thu Jul 13 2017 12:38:27 GMT-0400 (Eastern Daylight Time)
Version 13.0.1877.175
Cluster URL https://wabi-us-east2-redirect.analysis.window.net/"

Has anyone faced with this issue too? 
We are trying to localize this issue. Any information will be helpful! 

Thank you in advance! 



1 ACCEPTED SOLUTION
Anonymous
Not applicable

This issue was resolved.
Thanks, 

View solution in original post

5 REPLIES 5
v-qiuyu-msft
Community Support
Community Support

Hi @Anonymous,

 

Glad to hear the issue is solved. I will mark your reply as an answer to close this thread.

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

This issue was resolved.
Thanks, 

Vicky_Song
Impactful Individual
Impactful Individual

 
v-qiuyu-msft
Community Support
Community Support

Hi @Anonymous,

 

I'm not able to reproduce the issue on my side. I would suggest you create a support ticket to get dedicated support here.

 

Support Ticket.gif

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

UPDATE on 2017/07/14 - 2 am est:
One user from Belarus also faced with this problem in 2nd environment 

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