Can we show Servicenow report in PowerBi

[KhyaiBhavani]

Hi,

I am trying to show the ServiceNow report in PowerBi. Is there any possibility to do this. PFB screenshot of the report in servicenow. Need the same report in PowerBi dashboard.

Kindly help.

Thanks,

Khyati.

[antonstorozhuk]

Hello @KhyaiBhavani 

I'm Anton from Alpha Serve.

I’d like to propose and alternative solution for you, you might want to try out our app - Power BI Connector for ServiceNow:

• https://store.servicenow.com/sn_appstore_store.do#!/store/application/87a42573879e0110fb5033773cbb35...
• https://www.alphaservesp.com/products/servicenow/power-bi/

We have a handy User and Admin Guides for your convenience, but feel free to reach out support team at support@alpha-serve.com if you need any assistance.

Thank you.

Regards,

Anton

[v-rzhou-msft · Accepted solution]

Hi @KhyaiBhavani ,

As far as I know, there is currently no direct connector to Servicenow for Power BI. 

For reference: Power BI data sources

I think you can try to get data from Servicenow by ODBC connector if data size is not very large.

Try the following steps:

Install the ODBC driver to the VMs that host gateway and Power BI Desktop.

Then add the ODBC data source within gateway, and whitelist the IP address of gateway machine and add required ports into your firewall rule.

Or you can try to create a dedicated reporting database containing a copy of the data. Either on-premise DB or an Azure one. And then connecting Power BI to this traditional database. You won't be impacting ServiceNow and the reports will be way faster.

You may refer to this solved post to learn more details.

Best Regards,
Rico Zhou

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.