Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Find everything you need to get certified on Fabric—skills challenges, live sessions, exam prep, role guidance, and more. Get started

Reply
KhyaiBhavani
New Member

Can we show Servicenow report in PowerBi

Hi,

 

I am trying to show the ServiceNow report in PowerBi. Is there any possibility to do this. PFB screenshot of the report in servicenow. Need the same report in PowerBi dashboard.

Kindly help.

 

KhyaiBhavani_0-1654689486513.png

 

 

Thanks,

Khyati.

1 ACCEPTED SOLUTION
v-rzhou-msft
Community Support
Community Support

Hi @KhyaiBhavani ,

 

As far as I know, there is currently no direct connector to Servicenow for Power BI. 

For reference: Power BI data sources

 

I think you can try to get data from Servicenow by ODBC connector if data size is not very large.

Try the following steps:

Install the ODBC driver to the VMs that host gateway and Power BI Desktop.

Then add the ODBC data source within gateway, and whitelist the IP address of gateway machine and add required ports into your firewall rule.

 

Or you can try to create a dedicated reporting database containing a copy of the data. Either on-premise DB or an Azure one. And then connecting Power BI to this traditional database. You won't be impacting ServiceNow and the reports will be way faster.

 

You may refer to this solved post to learn more details.

 

Best Regards,
Rico Zhou

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2

Hello @KhyaiBhavani 

I'm Anton from Alpha Serve.

I’d like to propose and alternative solution for you, you might want to try out our app - Power BI Connector for ServiceNow:

We have a handy User and Admin Guides for your convenience, but feel free to reach out support team at support@alpha-serve.com if you need any assistance.

Thank you.

Regards,

Anton

v-rzhou-msft
Community Support
Community Support

Hi @KhyaiBhavani ,

 

As far as I know, there is currently no direct connector to Servicenow for Power BI. 

For reference: Power BI data sources

 

I think you can try to get data from Servicenow by ODBC connector if data size is not very large.

Try the following steps:

Install the ODBC driver to the VMs that host gateway and Power BI Desktop.

Then add the ODBC data source within gateway, and whitelist the IP address of gateway machine and add required ports into your firewall rule.

 

Or you can try to create a dedicated reporting database containing a copy of the data. Either on-premise DB or an Azure one. And then connecting Power BI to this traditional database. You won't be impacting ServiceNow and the reports will be way faster.

 

You may refer to this solved post to learn more details.

 

Best Regards,
Rico Zhou

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Announcements
July 2024 Power BI Update

Power BI Monthly Update - July 2024

Check out the July 2024 Power BI update to learn about new features.

PBI_Carousel_NL_June

Fabric Community Update - June 2024

Get the latest Fabric updates from Build 2024, key Skills Challenge voucher deadlines, top blogs, forum posts, and product ideas.