Forum Discussion

nigelreilly's avatar
nigelreilly
Helper I
9 years ago

webtrends Connection

ave attempted to connect Webtrends as a datasource via the dektop and the webbrowser and each time it fails to recognise my credentials.

My passwords are correct as I can connect to webtrends as normal.

 

I am typing the username as "Company\UserName" as requested in other posts however I am having no luck.

Need Help

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    nigelreilly,

    What error message do you get?


    Do you have any issues when connecting to Webtrends content pack in Power BI Service?

    If everything works well in Power BI Service, when connecting to Webtrends in Power BI Desktop, please choose Basic authentication method, and enter same Username("account\username") and password as that in Power BI Service, ensure that you don't add any extra spaces in the Username field.


    Regards,
    Lydia

    • nigelreilly's avatar
      nigelreilly
      Helper I
      9 years ago

      Hi Lydia,

       

      I can only connect directly to the Webtrends webpage. I cannot log in via powerbi desktop or service. When attempting to connect data via the PowerBi webpage I get the following error:

       

      Failed to update data source credentials: The credentials provided for the Webtrends source are invalid. (Source at Webtrends.)Hide details

      Activity ID:7d100ab0-c913-a8e0-60d0-cafa079ae2b8
      Request ID:023a2a89-8118-91cf-525a-61ccd57159f1
      Status code:400
      Time:Tue Jun 27 2017 08:35:12 GMT+0100 (GMT Daylight Time)
      Version:13.0.1721.165
      Cluster URI:https://wabi-europe-north-b-redirect.analysis.windows.net

       

       

      • Anonymous's avatar
        Anonymous
        Not applicable
        9 years ago

        nigelreilly,

        Does your URL contain "&format=html"? Based on my research, the above error could occur when the URL contains "&format=html", change it to format=csv will work.

        Regards,