Forum Discussion
shoselvaraj
2 years agoFrequent Visitor
we couldn't authenticate with the credentials provided. please try again - everyone connecting
Hi All, Recently, our new team member download the powerBI desktop and try to connect with the database. While everyone using the same credentials managed to connect with the database using the ...
nandic
Resident Rockstar
2 years agoshoselvaraj this seems more like database access issue than Power BI issue.
Check with database admin if the new user member has same access and roles as all existing users.
If credentials are the same for all users, maybe it requires some kind of whitelisting IP of new user.
But from my side, it is on database or license side, not on Power BI.
Alternative, try doing the same process via Excel instead of Power BI to see if it is up to the tool or database.
Cheers,
Nemanja Andic