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burnt_fingers's avatar
burnt_fingers
Advocate I
2 years ago
Solved

we couldn't authenticate with the credentials provided - error

Hi All,   Can someone advice what might be the root cause of this error ?   I'm the owner and the sole user on the site. It was working fine for couple of weeks and yesterday started givin...
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  • burnt_fingers's avatar
    burnt_fingers
    2 years ago

    lbendlin 
    Source : Sharepoint Online ( list + documents )

    Authentication type : Microsoft Account ( SSO )

    Anonymous 

    Desktop version :  2.124.1554.0 64-bit (December 2023)
    Restored the document library to state 'one week ago' issue was gone.

    Restored the document library to state 'yesterday' issue is back. 

     

    Both of library states have some files, neither one is completly empty.

     

    Seems it's something about the files. Any further debugg hints? The case is that those files will be removed and why would removal of file cause authentication errors ?

    In this pbix i have both a list ( added via SharePoint Online List connector ) and document library ( added via SharePoint folder connector, not individual files targeting  ) from the same sharepoint site. 

    List refreshes just fine, no errors given, only the document library throws an error .

     

    #edit

    Found the issue, one of newly uploaded file was uploaded with file extension like xxx instead of xxx.txt .

    After providing it with file extension pbix refreshed just fine.

     

    Please mark this as Solved.

     

    Best regards,

    Pawel.

     

burnt_fingers's avatar
burnt_fingers
Advocate I
2 years ago

lbendlin 
Source : Sharepoint Online ( list + documents )

Authentication type : Microsoft Account ( SSO )

Anonymous 

Desktop version :  2.124.1554.0 64-bit (December 2023)
Restored the document library to state 'one week ago' issue was gone.

Restored the document library to state 'yesterday' issue is back. 

 

Both of library states have some files, neither one is completly empty.

 

Seems it's something about the files. Any further debugg hints? The case is that those files will be removed and why would removal of file cause authentication errors ?

In this pbix i have both a list ( added via SharePoint Online List connector ) and document library ( added via SharePoint folder connector, not individual files targeting  ) from the same sharepoint site. 

List refreshes just fine, no errors given, only the document library throws an error .

 

#edit

Found the issue, one of newly uploaded file was uploaded with file extension like xxx instead of xxx.txt .

After providing it with file extension pbix refreshed just fine.

 

Please mark this as Solved.

 

Best regards,

Pawel.