visual interaction(shape, filter) not visible in powerbi desktop local, but visible when published

prayele ,

Request you to go to View > Selection Pane and see if the visual exist or not.

If yes, please click on the visual and go to Format> Bring Forward.

Please let me know if this didn't help.

It seems that you've set up some bookmarks, and the persistent filter is enabled in the service. As a result, the active bookmark in the service differs from the one in the desktop version. Click this button in the service to reset the report state to the published version.

You can also display the selection pane to see if there are hidden visuals.

small correction to my question it is Chiclet Slicer i have used, i have tried above but it did not work, it is still not showing in the local but visible when published to service

Hi prayele ,

Check if the Visual is Disabled

In Power BI Desktop, go to:
File > Options and settings > Options > Security
Under Custom Visuals, make sure "Enable Custom Visuals" is checked > Restart Power BI Desktop and see.

Update the Chiclet Slicer

Go to Visualizations pane, right-click the Chiclet Slicer visual, and click Remove.
Then go to Get more visuals, search for Chiclet Slicer, and install the latest version.
Sometimes older or corrupt versions do not render properly in Desktop.

Check for Errors in Desktop

See if there’s a yellow warning icon or error where the visual should appear.
Also check under View > Performance analyzer for error logs.

Some organizations use Group Policy or security settings that block custom visuals in Desktop.

Test the same .pbix file on a personal or test machine not joined to the corporate domain.

If this post helps, then please give us ‘Kudos’ and consider Accept it as a solution to help the other members find it more quickly.

Thank you.

Chaithra E.

Hi prayele ,

May I ask if you have gotten this issue resolved?

If it is solved, please mark the helpful reply or share your solution and accept it as solution, it will be helpful for other members of the community who have similar problems as yours to solve it faster.

Regards,
Chaithra.

Hi prayele ,

As we haven’t heard back from you, so just following up to our previous message. I'd like to confirm if you've successfully resolved this issue or if you need further help.

If yes, you are welcome to share your workaround and mark it as a solution so that other users can benefit as well. If you find a reply particularly helpful to you, you can also mark it as a solution.
If you still have any questions or need more support, please feel free to let us know. We are more than happy to continue to help you.

Thank you for your patience and look forward to hearing from you.
Best Regards,
Chaithra E.

Hi prayele ,

We wanted to kindly follow up to check if the solution provided for the issue worked? or Let us know if you need any further assistance?
If our response addressed, please mark it as Accept as solution and click Yes if you found it helpful.

Regards,
Chaithra.