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pacmen's avatar
pacmen
New Member
9 years ago
Solved

unexpected error

Hello, I have an unexpected error and I do not know what to do to solve it. The data source is an excel file with 1000 rows per 170 columns, the version of the application is 32 bits.    Descriptio...
Need Help
  • pacmen's avatar
    pacmen
    9 years ago

    A few days ago, i had to restore the computer to a backup point. This affect the operating system, specifically the ram. But it only showed when using Power BI. The solution was to reistalar the operating system.

GilbertQ's avatar
GilbertQ
Super User
9 years ago

Hi pacmen

 

As the error suggests you have run out of Memory on your system which is causing the application to stop working.

 

From your errors it appears that you have only got 512MB of memory installed.

 

As per the recommendations from Microsoft for Power BI they recommend 1GB minimum.

 

Power BI Minimum Requirements

  • pacmen's avatar
    pacmen
    New Member
    9 years ago

    Hi @guavaq

    The computer has the minimum features for power bi.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Before, I had installed this program and I had a problem similar to virtual memory. But, I had to reinstall the operating system and Power BI does not work.

    • GilbertQ's avatar
      GilbertQ
      Super User
      9 years ago

      Hi pacmen, from your screenshot it appears that you are running Windows 8.1 Pro 32bit, and due to the error, it would appear that you need to have Power BI 64bit installed.

       

      And due to your Operating System being 32bit you will currently not be able to install Power BI 64bit.


      Do you perhaps have another PC, server or VM that is running in 64bit, that you can install Power BI 64bit and see if that resolves your issue?