unable to view the report

[neelofarshama]

Hi,

I have developed a report in Power BI then published it to web. I want to share this report to other user in the organization.

I clicked on share-->Embed Report-->Publish to web(Public)  option then copied the link and shared to them.

But one my user is unable to view the report, he is geeting below error

he has Power BI installed on his computer but still is unable to see the report.

Can someone help me with this problem.

Thanks in Advance,

Neelofar Shama.

[robindlc]

Having exactly the same issue... but in my case it worked and anyone with the link could see it.

Not sure if something has changed but know it is not available. In fact I have checked in the admin portal under embed codes it is the report but status is "Disabled". How can I change the status back to enabled?

[robindlc]

And I found what the problem is... from tenant settings I had disabled the publish to web option.. which seems that also affects to myself 😉

Y enabled it and worked again

[v-robertq-msft]

Hi, @neelofarshama 

According to your description and picture, you said that you used “Publish to web” to share this report with others, but the end-user can’t view the report. I think you should make sure he is not available for some visuals in your report or the entire report.

If so, I guess that the problem may be related to the limitation of this “Publish to web” function, does your dataset using RLS? Does your report contain "R" and Python visuals?

Here’s a link that explains the limitation of this “Publish to web” function, you can follow this to check your problem:

https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-publish-to-web

Best Regards,

Community Support Team _Robert Qin

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[neelofarshama]

Thank you for the reply @v-robertq-msft , I do not have any restrictions for the users like RLS in the report. The user should be able to view the entire report, but he is running into problem.

[v-robertq-msft]

Hi, @neelofarshama 

Do you mean that one of your end-users can’t view some of the visuals in the report or just all the end-users can’t view some of the same visuals within your report?

Best Regards,

Community Support Team _Robert Qin

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[lbendlin]

Your users do not need to have Power BI Desktop installed. However depending on how exactly you are sharing (not clear from your description) they may need a Pro license.

[neelofarshama]

Hi  @lbendlin,

The user has Power BI insatlled on his machine but he is not having license. He should be able to view the report which i have published to web, so for sharing i used power bi service to share with below options share-->Embed Report-->Publish to web(Public)