tickets backlog: DAX filter and slicer

[IT_inter]

Hi guys!

I want to creare dashboard for IT tickets backlog with slicer denepding on ticket's urgency.

I have simple data file looking like on screenshot below. I created a dashboard which show amount of created, closed and backlog tickets in certain month (thanks to community) with Date table. DAX formula for backlog also below.

But i also want to be able to filter my backlog charts via slicer visual, and see amount of backlog tickets by urgency. But it doesn't work, as i use filter(all) in DAX. Could someone please help me to understand how can i achieve this goal?

Thanks!

backlog = 
var em = ENDOFMONTH('Calendar'[Date])
var f = filter(all(Jira),Jira[creation date]<=em)
var g = filter(all(Jira),coalesce(Jira[resolution date],em+1)<=em)
return countrows(f)-countrows(g)

[v-rzhou-msft]

Hi @IT_inter ,

According to your statement, I think you can try ALLEXCEPT() function instead of ALL() in your code.

backlog =
VAR em =
    ENDOFMONTH ( 'Calendar'[Date] )
VAR f =
    FILTER ( ALLEXCEPT ( Jira, Jira[urgency] ), Jira[creation date] <= em )
VAR g =
    FILTER (
        ALLEXCEPT ( Jira, Jira[urgency] ),
        COALESCE ( Jira[resolution date], em + 1 ) <= em
    )
RETURN
    COUNTROWS ( f ) - COUNTROWS ( g )

Best Regards,
Rico Zhou

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[IT_inter · Accepted solution]

Hi  @v-rzhou-msft! 

ALLSELECTED() function did the trick.

Thanks a lot for the help!

backlog =
VAR em =
    ENDOFMONTH ( 'Calendar'[Date] )
VAR f =
    FILTER ( ALLSELECTED( Jira ), Jira[creation date] <= em )
VAR g =
    FILTER (
        ALLSELECTED( Jira ),
        COALESCE ( Jira[resolution date], em + 1 ) <= em
    )
RETURN
    COUNTROWS ( f ) - COUNTROWS ( g )