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Anonymous
Not applicable

subscription

‎04-05-2020 08:38 AM

I have a subscription I am testing out to run, today it failed saying there was no gateway connection, when I logged in to look at the data issue, the report populated just fine. I am relatively new to power bi, does this happen often? 

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v-eachen-msft
Community Support
Community Support
In response to v-eachen-msft

‎04-15-2020 07:00 PM

Hi @Anonymous ,

 

Has your problem been solved? Was my reply helpful to you? If the problem has been solved, you could accept the reply you like.

 

Community Support Team _ Eads
If this post helps, then please consider Accept it as the solution to help the other members find it.

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v-eachen-msft
Community Support
Community Support

‎04-06-2020 02:15 AM

Hi @Anonymous ,

 

You need to keep your gateway running and connecting to Internet when you refresh the data. 
If you don't open the terminal or are offline, service cannot find anything to refresh.

 

Community Support Team _ Eads
If this post helps, then please consider Accept it as the solution to help the other members find it.
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Anonymous
Not applicable
In response to v-eachen-msft

‎04-06-2020 05:33 AM

How do I assure that it is on?

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v-eachen-msft
Community Support
Community Support
In response to Anonymous

‎04-06-2020 07:44 PM

Hi @Anonymous ,

 

You could open the task manager to check if it exists.

1-1.PNG

And you could go to dataset settings to check if it is online.

 

Community Support Team _ Eads
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v-eachen-msft
Community Support
Community Support
In response to v-eachen-msft

‎04-15-2020 07:00 PM

Hi @Anonymous ,

 

Has your problem been solved? Was my reply helpful to you? If the problem has been solved, you could accept the reply you like.

 

Community Support Team _ Eads
If this post helps, then please consider Accept it as the solution to help the other members find it.
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camargos88
Community Champion
Community Champion

‎04-05-2020 09:20 AM

@Anonymous ,

 

Are you running the gateway on your personal/server computer ? Check if it turned off.

 

Ricardo



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