Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Learn from the best! Meet the four finalists headed to the FINALS of the Power BI Dataviz World Championships! Register now

Reply
hajar
Frequent Visitor

sign up

Hi...

 

I am trying to sign up to a trial version first to check the app... I am using my work email which mainly is a lotus notes email account.

 

I keep getting that my password and email are incorrect, and then i get that the email is used by other microsoft account and adks to enter the password and everytime i enter the password, it tell me it is wrong.

 

any advise

6 REPLIES 6
v-huizhn-msft
Microsoft Employee
Microsoft Employee

Hi @hajar,

You need to sign up using your work email in this website: https://powerbi.microsoft.com, then sign in it.

Best Regards,
Angelia

dear.. thanks

 

I am using this website that u shared, i keeps telling me that i am already using my email with another microsoft and ask me to sign in with my password directly and then tells me that password is wrong..

 

Any advise please

hajar
Frequent Visitor

@v-huizhn-msft

 

our company emails is on lotus notus (IBM) and we do not have 365 microsoft accounts

Hi @hajar,

What's your ture domain? Power BI does not support email addresses provided by consumer email services or telecommunication providers. Please share your work email by private message, so that we can check if your email can sign up Power BI.

Best Regards,
Angelia

hajar
Frequent Visitor

Hi..

 

Kindly, I can not sign up for power BI.. I keep getting that my email and passowrd is incorrect.

 

I am fully confident that I am using my work email and the right passowrd.

 

Any advise

hajar
Frequent Visitor

@chass

 

Dears, please help... i am trying to sign up with my work email and i keep getting the below

 

You’re using h......_m......@dai.com with another Microsoft service already. To finish signing up for Microsoft Power BI, sign in with your existing password.

 

then I enter my password, however, it keeps saying it is wrong...

 

Please advise

Helpful resources

Announcements
Join our Fabric User Panel

Join our Fabric User Panel

Share feedback directly with Fabric product managers, participate in targeted research studies and influence the Fabric roadmap.

February Power BI Update Carousel

Power BI Monthly Update - February 2026

Check out the February 2026 Power BI update to learn about new features.

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.