salesforce experience/community users can't connect to power bi

[gilmore_staci]

a couple years ago when SF changed the portal to a community, the URL changed from *companyname*.my.salesforce.com to *companyname*.force.com and the Power BI connection broke.  Have have a workaround in place but now that SF has once again changed the URL to a *Companyname*.site.com, just wondering if Power BI supports this connection?

I've had my community users try it and they get an invalid arguments error.  Anyone else able to get their community/experience users connected to Power BI?

[v-sdhruv]

Hi @gilmore_staci ,

I can understand this could be an issue until URL varianances for salesforce is allowed. If you have any other question,
feel free to reach out.

Thank You

[v-sdhruv]

Hi @gilmore_staci ,

Just wanted to check if you got a achance to review the suggestions provided and whether that helped you resolve your query? If you are still facing sny issues, you can raise a Support ticket here
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

Thank You

[gilmore_staci]

no my issue is not resolved, all the suggestions are done, the URL is the problem.  Microsoft, several years ago, was only allowing the *company*.my.SALESFORCE.com URL.  Our org community link is *company.my.SITE.com.  Until Microsoft allows other URL variances for salesforce, this is going to be an issue

[v-sdhruv]

Hi @gilmore_staci ,

Can you please check if the  Salesforce API access is enabled and that OAuth authentication is properly configured in Power BI Desktop. Microsoft recommends enabling Edge (Chromium) for OAuth flows.
Refer- Salesforce Objects

Additionally, you can refer community posts related to the issue-
Salesforce Access

Hope this helps!

[lbendlin]

What is "community"?  SMB and below?  We still have the  *companyname*.my.salesforce.com URL.

[gilmore_staci]

Is that for your internal users?  The community is for external users