Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

ribbon freezing

Hi everyone,

 

Since yesterday I am noticing extensive freezing of the ribbon in Power BI Desktop after opening a report. Sometimes it takes minutes before it 'defreezes' and I can use it again, sometimes the wait is forever. The same issue occurs when opening a new, blank report.

 

All my colleagues have reported the same problem, we are on the most recent version.

 

Anyone else with the same problem? And pointers how to tackle this behavior?

Need Help
  • v-lid-msft's avatar
    v-lid-msft
    6 years ago

    Hi Anonymous ,

     

    This issue also occurred multi times each day on my side, we found that fix will be deployed in February Next year, please try to use Updated Ribbon in Preview Features as a workaround before it fixed.

     


    Best regards,

     

2 Replies

  • v-lid-msft's avatar
    v-lid-msft
    Community Support
    6 years ago

    Hi Anonymous ,

     

    This issue also occurred multi times each day on my side, we found that fix will be deployed in February Next year, please try to use Updated Ribbon in Preview Features as a workaround before it fixed.

     


    Best regards,

     

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    Managed to find a relatively consistent fix. (In my experience, at least)

    Use the Fields pane to refresh the data (right-click on a query and select 'Refresh Data').

    Once the refresh is complete, the ribbon should be functional again.