Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Level up your Power BI skills this month - build one visual each week and tell better stories with data! Get started

Reply
Boja
Advocate II
Advocate II

"Missing Credentials" on Power BI Service but not on Power BI Desktop

Hello guys,

 

We are experiencing problem with sceduling refresh on the source. The file in tsv format is saved in the Cosmos storage and we are importing it using the following code:

Source = Csv.Document(Web.Contents("https://cosmos14.osdinfra.net/cosmos/skypedata.a....XXX.tsv"),[Delimiter="#(tab)", Columns=11, Encoding=1252, QuoteStyle=QuoteStyle.None]),
    

This works great in Power BI Desktop. It is connected to the source using Windows credential and has Oganizational Privacy Level. However, when published on Power BI Service, I got an error no matter which credential i try to use (Windows, Basic, Anonimous). Several peoiple in the company tried out and it didnt work for anybody. Could you please advise? Or tell us what is another way to import the tsv file from the Cosmos.

 

Data source error:Scheduled refresh is disabled because at least one data source is missing credentials. To start the refresh again, go to this dataset's settings page and enter credentials for all data sources. Then reactivate scheduled refresh.

 

111.png

Thank you for looking into the issue.

 

1 ACCEPTED SOLUTION
v-jiascu-msft
Microsoft Employee
Microsoft Employee

Hi @Boja,

 

Why not using the Cosmos connector directly? Please refer to the snapshot below.

Missing-Credentials-on-Power-BI-Service-but-not-on-Power-BI-Desktop

Did you use a Gateway? If not, I'm afraid there isn't a Windows credential that can be used in the cloud. I also found a similar error in the Log database. Please refer to the below.

>>>UpdateCredentialsInternalAsync: CredentialType 'Windows' not supported for cloud refresh.

 

Best Regards,

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
v-jiascu-msft
Microsoft Employee
Microsoft Employee

Hi @Boja,

 

Why not using the Cosmos connector directly? Please refer to the snapshot below.

Missing-Credentials-on-Power-BI-Service-but-not-on-Power-BI-Desktop

Did you use a Gateway? If not, I'm afraid there isn't a Windows credential that can be used in the cloud. I also found a similar error in the Log database. Please refer to the below.

>>>UpdateCredentialsInternalAsync: CredentialType 'Windows' not supported for cloud refresh.

 

Best Regards,

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thank you @v-jiascu-msft!

 

We tried and using Gateway worked well for us. 

Helpful resources

Announcements
Fabric SQL PBI Data Days

Data Days 2026 coming soon!

Sign up to receive a private message when registration opens and key events begin.

New to Fabric survey Carousel

New to Fabric Survey

If you have recently started exploring Fabric, we'd love to hear how it's going. Your feedback can help with product improvements.

Power BI DataViz World Championships carousel

Power BI DataViz World Championships - June 2026

A new Power BI DataViz World Championship is coming this June! Don't miss out on submitting your entry.