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Anonymous
Not applicable

"Key not valid for use in specified state" error when installing On-premises gateway(personal-mode)

I had my gateway running smoothly, but after updating my Windows 10, now when I try to sign in Gateway it shows "Key not valid for use in specified state". I have tried different options available on the forum like :

1. Uninstalling and installing the latest version.

2. Rebooting the system after uninstalling and then installing again.

3. Removing Temp files

4. Deleting keys from Registry

 

I am still facing this problem, how can I solve this issue, earlier when I installed the gateway it was so easy process but now it is making me go crazy.

 

Thanks.

4 REPLIES 4
Anonymous
Not applicable

I got it resolved using the suggestion of removing the RSA folder from path "C: \ Users \" NAME USER "\ AppData \ Roaming \ Microsoft \ Crypto" given in this https://community.powerbi.com/t5/Issues/ERROR-installing-On-premises-data-gateway-personal-mode/idi-....

Just came here to say thank you!! After 3 hours with the company's IT department, your post solved it in 2 minutes.

Anonymous
Not applicable

thanks very much it worked for me, very happy

amitchandak
Super User
Super User

@Anonymous , refer if this can help : https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem-tshoot

 

If not then log an issue: https://community.powerbi.com/t5/Issues/idb-p/Issues

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