Forum Discussion
object reference not set to an instance of an object while signing in
Thank you v-qiuyu-msft for your response and follow up. Last night a Windows update took place and the problem was finally solved. I do not know what could have happened, but everything is ok now.
The problem was not related to the account, I tried with other coworkers' accounts that were able to sign in their PCs.
I appreciate all your help on this.
Sergio.
Hi sergiol,
1. Please type https://powerbi.microsoft.com/en-us/ in browser then click the Sign in button, enter the same account which has problem in Power BI desktop to see if issue related to the account.
2. You can download desktop Jun version from here to check if the issue related to Power BI desktop.
3. Please run Fiddler and enable desktop trace log, repeat the steps to sign in in Power BI desktop until the error throws out. Share Fiddler and desktop trace log files here. You can upload to your OneDrive and share the link here.
lubosbednar Please also follow above point 3, share Fiddler and trace log files with us.
Best Regards,
QiuyunYu
Thank you v-qiuyu-msft for your response and follow up. Last night a Windows update took place and the problem was finally solved. I do not know what could have happened, but everything is ok now.
The problem was not related to the account, I tried with other coworkers' accounts that were able to sign in their PCs.
I appreciate all your help on this.
Sergio.
Hi sergiol,
Glad to hear the issue is gone now. :smileyhappy: Would you please mark a helpful reply as an answer so that we can close this this thread?
Best Regards,
QiuyunYu