Forum Discussion

sergiol's avatar
sergiol
Regular Visitor
9 years ago
Solved

object reference not set to an instance of an object while signing in

I have version 2.48.4792.721 64-bit (July 2017) installed on a Windows 10 laptop, and when I try to sign in using my work account, I get this message: "Unable to sign in. Sorry, we encountered an err...
  • sergiol's avatar
    sergiol
    9 years ago

    Thank you v-qiuyu-msft for your response and follow up. Last night a Windows update took place and the problem was finally solved. I do not know what could have happened, but everything is ok now.

    The problem was not related to the account, I tried with other coworkers' accounts that were able to sign in their PCs.

     

    I appreciate all your help on this.

     

    Sergio.

lubosbednar's avatar
lubosbednar
Helper I
9 years ago

I have problem with the same error message while publishing report with live connection to SSAS to powerbi.com. It says: object reference not set to an instance of an object. When I revert PBI desktop to June 2017 update, it works.

  • sergiol's avatar
    sergiol
    Regular Visitor
    9 years ago

    Can you share that version with me? I think it could be a temporary solution. I will fully appreciate it since previous versions are no longer available on the official site.