Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Vote for your favorite vizzies from the Power BI Dataviz World Championship submissions. Vote now!

Reply
DiKi-I
Post Partisan
Post Partisan

need help with dax

I have ticket table with ticket number , creation date, resolved date and assignment group. I am using the below measure to calculat et the average resolution time. I have inactive relation with resolved date and date and one relationon with ticket state. This measure is giving the correct number at ticket level, but when I am using it in table with assignment group total is not correct. How I can fix this issue



AvergeResolutionTime =

CALCULATE (

    AVERAGEX (

        FILTER ( Ticket, RELATED('TicketState'[state] ) = "Resolved" ),

        DATEDIFF ( Incidents[creation date], Incidents[resolved date], DAY )

    )

 ,USERELATIONSHIP ( Incidents[resolved date], 'Date'[Date] )

)

 

1 REPLY 1
lbendlin
Super User
Super User

Please provide sample data that covers your issue or question completely, in a usable format (not as a screenshot).

Do not include sensitive information or anything not related to the issue or question.

If you are unsure how to upload data please refer to https://community.fabric.microsoft.com/t5/Community-Blog/How-to-provide-sample-data-in-the-Power-BI-...

Please show the expected outcome based on the sample data you provided.

Want faster answers? https://community.fabric.microsoft.com/t5/Desktop/How-to-Get-Your-Question-Answered-Quickly/m-p/1447...

Helpful resources

Announcements
Power BI DataViz World Championships

Power BI Dataviz World Championships

Vote for your favorite vizzies from the Power BI World Championship submissions!

Sticker Challenge 2026 Carousel

Join our Community Sticker Challenge 2026

If you love stickers, then you will definitely want to check out our Community Sticker Challenge!

January Power BI Update Carousel

Power BI Monthly Update - January 2026

Check out the January 2026 Power BI update to learn about new features.

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.