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DiKi-I
Helper IV
Helper IV

need help with dax

I have ticket table with ticket number , creation date, resolved date and assignment group. I am using the below measure to calculat et the average resolution time. I have inactive relation with resolved date and date and one relationon with ticket state. This measure is giving the correct number at ticket level, but when I am using it in table with assignment group total is not correct. How I can fix this issue



AvergeResolutionTime =

CALCULATE (

    AVERAGEX (

        FILTER ( Ticket, RELATED('TicketState'[state] ) = "Resolved" ),

        DATEDIFF ( Incidents[creation date], Incidents[resolved date], DAY )

    )

 ,USERELATIONSHIP ( Incidents[resolved date], 'Date'[Date] )

)

 

1 REPLY 1
lbendlin
Super User
Super User

Please provide sample data that covers your issue or question completely, in a usable format (not as a screenshot).

Do not include sensitive information or anything not related to the issue or question.

If you are unsure how to upload data please refer to https://community.fabric.microsoft.com/t5/Community-Blog/How-to-provide-sample-data-in-the-Power-BI-...

Please show the expected outcome based on the sample data you provided.

Want faster answers? https://community.fabric.microsoft.com/t5/Desktop/How-to-Get-Your-Question-Answered-Quickly/m-p/1447...

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