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Anonymous
Not applicable

mapbox map fails to retrieve token at browser

Using the mapbox visualization here. It works at the Desktop version; but fails when publishing at the browser for some reason. It seems the token is not being retrieved correctly at the published version in browser.

Desktop_Report.png

Browser_Report.png

  

 

3 REPLIES 3
v-easonf-msft
Community Support
Community Support

Hi, @Anonymous 

 

Could you please tell me whether your problem has been solved?
If yes, you could accept the helpful answer as solution. You also could share your own solution here. For now, there is no content of description in the thread. If you still need help, please share more details to us.

 

Best Regards,
Community Support Team _ Eason

amitchandak
Super User
Super User

@Anonymous , refer steps for (Link your Mapbox access token in Power BI)

https://docs.mapbox.com/help/troubleshooting/integrate-mapbox-visual-with-power-bi/

https://docs.mapbox.com/help/tutorials/power-bi/

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Anonymous
Not applicable

HI @Anonymous 

Please check the access token generation.

It might be generated at the user level and might be refreshed occasionally.

When you publish it the user id used for the token might be different.

Also, I would use the dataset which is created after publishing the report to generate the report for PBI service(online) itself to rule out if it is user level token issue.

 

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