mapas

Hi LuisManuel,

Thank you for your message you're doing great as a beginner in Power BI! Since you mentioned that you're using Power BI independently for a course and not as part of an organization, the message about a "tenant admin" does not apply to your case. That only affects users in corporate environments where an administrator controls features.

In your situation, the issue is most likely related to your system or network settings. To completely restart Power BI Desktop, simply close the app, then open Task Manager (right-click your taskbar → Task Manager), and ensure there are no remaining "Power BI Desktop" processes running. If there are, right-click and select "End Task." Then reopen Power BI.

Also, try enabling software rendering by going to File → Options and settings → Options → Global → Display, and checking the box for "Use software rendering instead of GPU rendering". Click OK, close Power BI, and open it again.

Power BI maps rely on Bing Maps, which requires internet access to certain domains. If you're behind a restricted network, try connecting to a different one, like a mobile hotspot, to see if the map visuals work.

These steps should help resolve the issue without needing admin access.

If this post was helpful, please consider marking Accept as solution to assist other members in finding it more easily.

If you continue to face issues, feel free to reach out to us for further assistance!

Thank you.