Forum Discussion

anglefbi11's avatar
anglefbi11
Helper I
2 years ago
Solved

issue with map visual

hi guys

i am facing an issue with map in my work pc.  it is not highlighting the countries. when i use the same excel sheet in my personal pc it high light the countries in map visual

 

you can see my personal pc visual

 

 

 

but when i try the same file but from my work pc it does not work

 

 

 

can you assest me and tell me how to solve it

 

Need Help
  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi anglefbi11 ,

     

    I tried and could not reproduce your problem, my visual objects work fine like they did before you had the problem:

     

    I suggest you check the problem in the following ways:

     

    1. check that the area settings are the same between the two computers.

     

    1. make sure that both your work pc and your personal pc are running the same version of Power BI Desktop.

     

    1. make sure your administrator has granted you permission to use map visual objects in admin portal.

     

    If you have any other questions please feel free to contact me.

     

    Best Regards,
    Yang
    Community Support Team

     

    If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
    If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

  • Brunner_BI's avatar
    Brunner_BI
    2 years ago

    Also check if some ports might be blocked in your work environment.

    Additionally I would see if the "data category" of the country column is set correctly (even though this should not have such a severe impact)

     

    Try changing the visual to a table on your home pc and work pc and see if there are any differences

3 Replies

  • Brunner_BI's avatar
    Brunner_BI
    Impactful Individual
    2 years ago

    Also check if some ports might be blocked in your work environment.

    Additionally I would see if the "data category" of the country column is set correctly (even though this should not have such a severe impact)

     

    Try changing the visual to a table on your home pc and work pc and see if there are any differences

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi anglefbi11 ,

     

    I tried and could not reproduce your problem, my visual objects work fine like they did before you had the problem:

     

    I suggest you check the problem in the following ways:

     

    1. check that the area settings are the same between the two computers.

     

    1. make sure that both your work pc and your personal pc are running the same version of Power BI Desktop.

     

    1. make sure your administrator has granted you permission to use map visual objects in admin portal.

     

    If you have any other questions please feel free to contact me.

     

    Best Regards,
    Yang
    Community Support Team

     

    If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
    If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

  • anglefbi11's avatar
    anglefbi11
    Helper I
    2 years ago

    hi guys

    i just checked both setting and both of them are the same. ( regional setting...etc ) 

    but i didnt check permission to use map visual objects in admin portal. ( because i dont know where i can access it)