Anonymous , in power bi service, refresh setting check for errors

https://docs.microsoft.com/en-us/power-bi/connect-data/refresh-data

I do not think there is anything different for HANA

https://businessintelligist.com/2019/05/14/sap-hana-connector-incremental-refresh/

Also, Troubleshoot gateway issues
https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem-tshoot
https://guyinacube.com/2016/09/21/troubleshooting-connectivity-tips/
https://www.youtube.com/watch?v=mGnNn6gnrKk

Hi Anonymous ,

Did the incremental refresh make an error or became a full refresh in Power BI Service?

Please check for incremental refresh, datasets are filtered by using Power Query date/time parameters with the reserved, case-sensitive names RangeStart and RangeEnd. 

You can refer the following document and check whether your steps are correct.

https://docs.microsoft.com/en-us/power-bi/admin/service-premium-incremental-refresh#configure-incremental-refresh

Or you can refer the following post and blog, hope them help.

Problem refresh incremental Connexion SAP Hana for Reference, Append and Merge Query

Tips & Best Practices when using SAP BW and SAP HANA Connectors in Power BI

Best regards,

Community Support Team _ zhenbw

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi Anonymous 

Incremental refresh is possible in only when your data source query folding.

Other wise you may get an error as below.

Please check query folding section  of the below link.