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Franklin1
Advocate I
Advocate I

facebook

Hey,

 

So FB published the message below, and all my reports are ruined now...

 

On February 5th, 2018, User information will not be included in responses unless you make the request with a Page access token. This only applies to Comments on Pages and Posts on Pages.

 

Anyine have a solution for that?

No data is avaalable now unless you manage the page?

 

Thanks!

4 REPLIES 4
Rod
Advocate II
Advocate II

Same here. I had a reports comparing to competitors and now it's gone!

 

That's a shame since it's public information. For example, post queries don't return the name of users who liked a post ...

 

Hope they change their mind about that!

ptoscano
Regular Visitor

 

 

Read this article:

 

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/social-engagement/facebook-pages-da...

 

There is no solution unless you own the page...or have a valid access token with read_insights permission for all page insights.

 

Anonymous
Not applicable

Was this something that Facebook implemented or Microsoft?

Facebook. 

And now all reports based on the public data are now NA.

You can only create reports on your own page only.

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