error message trying to sign into existing power bi account

[po]

Hi,

opening existing power bi desktop report and have an existing o365 account get prompted with saign up or already user use exuisting account - select already existing user and use my e-mail but get mnessage below.

how can we best resolve?

[v-diye-msft]

Hi @po 

Sorry I can’t replicate your error. Generally, Script errors is due to problem within the code of your application.

You are using an application [Power bi] which contains several Scripts or codes. They need the help of operating System to run. While your Windows get crashed due to multiple operations or working of high end games and software, opening programs [power bi] will be slower and response times will lag. Codes inside power bi may start working and they will not get any CPU time to execute. this can result in Script error.

If you are getting script error in your Internet Explorer, here is a small trick that you can play. Just follow the below instructions to remove Script error in IE.
♦ Open Your Internet Explorer.
♦ On the top right cornet, you could see a menu named “Tools“. Click on Tools and then choose “Internet Option“.
♦ From there you will be navigated to a window with lot of menu. Choose “Advanced” option in the menu.
♦ Now You should Tick following check boxes 1. Disable Script Debugging (Internet Explorer) 2. Disable Script Debugging (Other).

♦ Also Untick the following Check box “Display a notification about every script error”

Best regards,

Dina Ye

[po]

Hi,

Thanks for update - not suer why but closed power bi down and bit later worked without any changes.