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arturocastillo's avatar
arturocastillo
Frequent Visitor
8 years ago
Solved

data refresh error from mysql

Hello,   I have an error when I try to refresh data for my report. The immage of the error is the follow one:   The detail of message is:   Feedback Type: Frown (Error) Timestamp: 20...
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  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    8 years ago

    Hi arturocastillo,

     

    Please go to C:\Users\username\AppData\Local\Microsoft\Power BI Desktop\Cache and delete all files found there. Then restart the Power BI desktop to refresh again.

     

    If issue persists, please enable desktop trace log, repeat the steps to reproduce the issue, share log files with us (please share log in English language, you can try the English desktop).

     

    Best Regards,
    QiuyunYu

v-qiuyu-msft's avatar
v-qiuyu-msft
Community Support
8 years ago

Hi arturocastillo,

 

Please go to C:\Users\username\AppData\Local\Microsoft\Power BI Desktop\Cache and delete all files found there. Then restart the Power BI desktop to refresh again.

 

If issue persists, please enable desktop trace log, repeat the steps to reproduce the issue, share log files with us (please share log in English language, you can try the English desktop).

 

Best Regards,
QiuyunYu