Solved: content packs - gone?

Anonymous · ‎08-08-2018

Hi All,

One of my users today said that they can no longer 'Get Data' via organisation... theres nothing for them to choose. I've checked and the content packs i've shared still exist, and are shared with the organisation, yet PBI isn't showing them, for me or anyone.

Have content packs been deprecated? If so i don't recall getting a warning. Once they worked just fine, now they don't. Data shared via workspaces is unaffected.

Guidance appreciated!

v-frfei-msft · ‎08-08-2018

Hi @Anonymous,

Based on my test, I cannot reproduce your issue here. I get the content packs from here and I can see all the content packs shared with me.

Could you please tell me how did your user search the content pack in Power BI Service?

Regards,

Frank

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.

View solution in original post

v-frfei-msft · ‎08-08-2018

Hi @Anonymous,

Based on my test, I cannot reproduce your issue here. I get the content packs from here and I can see all the content packs shared with me.

Could you please tell me how did your user search the content pack in Power BI Service?

Regards,

Frank

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.

Anonymous · ‎08-09-2018

Ooooh...

Previously clicking link 1 got our staff to the content packs... but that no longer works. Clicking link 2 shows what looks like the same pop-up screen (App Source) but this does show the content packs.

I wasn't aware content packs had been 'demoted' in this way.