cant display visuals

[bensat2]

 ia m unable to get any visuals , what could be the reason, i am using BI desktop

[v-huizhn-msft]

@bensat2

Are those visualizations or custom visuals? Please restart and install the latest version update from this download link, re-import those custom visuals to see if it is successfully.

For more about visualization, please review this article.

Best Regards,
Angelia

[filp2000]

I have the same problem, the visuals are not displayed. I tried reinstaling, it didnt work. What to do?

[v-huizhn-msft]

Hi @filp2000

Do you edit your  data source? Make sure all the updates your connection/creds are still valid and work finely. You can remove those cached settings by going to File -> Options and Settings -> Data Source Settings -> Global Permissions -> Clear Permissions (clear = delete the specific data source and try to reconnect.)

Thanks,
Ahgelia