Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago
Solved

cannot connect to API LiveChat

hi am trying to connect to the API of LiveChat and am using these steps: - new sources> Other> Web - url= https://api.livechatinc.com/v2/agents - use basic option with my username and password (i...
APIS and Embedding
v-qiuyu-msft's avatar
v-qiuyu-msft
Community Support
7 years ago

Hi Anonymous,

 

Please follow below steps to get data from agents in Power BI desktop: 

 

1. Get Data > Web, type URL: https://api.livechatinc.com/v2/agents

 

 

2. Select Basic, type livechat username. Find API key in LiveChat profile and “My API key section”, copy and paste it in Password section. 

 

 

 

 

For more details, please see: https://developers.livechatinc.com/blog/how-to-get-livechat-api-data-with-microsoft-excel-or-power-bi/

 

Best Regards,
Qiuyun Yu 

Anonymous's avatar
Anonymous
Not applicable
7 years ago

hi Qiuyun Yu,

 

lovely, it works!

thanks a lot!!

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Community Support
    7 years ago

    Hi Anonymous,

     

    Glad to hear my solution works for you. :smileyhappy:

     

    Would you please accept my solution as an answer? 

     

    Best Regards,
    Qiuyun Yu