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pang22's avatar
pang22
Icon for Helper III rankHelper III
2 years ago

cannot auto refresh PBI in computer - personal gateway

Hello,   I import data from SQL server. Then I build the dashboard and set the personal gateway in my computer for auto refresh. But it cannot auto refresh. How to fix it? Thanks.    
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Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hi  pang22 

1. Can you refresh your data in Power BI Desktop? 

2. Is your personal gateway up to date?

3. Did you configure your credentials in dataset settings ? 

4. Did you make sure you are connecting to the data source using Import's connection mode and not DQ's connection mode?

 

Best Regards,
Community Support Team _ Ailsa Tao
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pang22's avatar
pang22
Icon for Helper III rankHelper III
2 years ago

Hi Anonymous Thank you

 

1. Can you refresh your data in Power BI Desktop? - Yes

2. Is your personal gateway up to date? - How to check whether it's up to date?

 

3. Did you configure your credentials in dataset settings ? - Yes. I have configured the credentials and input the account and password.

 

4. Did you make sure you are connecting to the data source using Import's connection mode and not DQ's connection mode? - It's import connection