Forum Discussion
bug in Power Bi using multiple screens
Thanks to Toddlariviere for the solution, here's how it works...
I found a solution for my End User
We had to change scalling for the Application only (not for the monitors)
On your desktop, right click the program you want to reduce scaling on and select 'Troubleshoot Compatibility'. This will open a troubleshooting window.
Click 'Troubleshoot Program' and select 'The program opens but doesn't display correctly'.
This will show the compatibility settings Windows has selected for the program. It should say 'Display settings: Scaling on high DPI'.Test the program. Just use the button in the troubleshooting window. If you like how it appears, click Next, then you're done!
For those of you like myself that are still struggling with this, I've figured out a solution that works with current versions of Windows 10. Currently, the compatibility troubleshooter doesn't include the ability to change DPI settings. Here's what to do:
Make sure you are using a downloaded copy of the program rather than the Microsoft store version, otherwise you
won't be able to make changes to the program properties. Get the download from the Power BI service.
Navigate to the PBIDesktop file in Program Files > Microsoft Power BI Desktop > bin
Right click on the PBIDesktop file and select properties. Click on the "Compatibility" tab. Click on "Change high DPI settings".
Click on the box for "Use this setting to fix scaling problems for this program instead of the one in Settings". Then where it says "Use the DPI that's set for my main display when" select "I open this program" from the drop down menu.
Click Ok, click apply. Reopen Power BI Desktop. It should work fine and let you switch from between 1 monitor or 2 at will without any issues.