Forum Discussion

AmazingMaurice's avatar
AmazingMaurice
Frequent Visitor
9 years ago
Solved

arcgis

Hi, I started using the ArcGIS (preview) visualizations about a week ago and everything was working great until today. Since today however I am getting an Unexpected Error everytime I open PowerBI (e...
  • v-ljerr-msft's avatar
    v-ljerr-msft
    9 years ago

    Hi All,

     

    A fix has been deployed to address this issue. Could you follow steps below from this thread to see if it works now?:smileyhappy:

     

    1) Close all instances of Power BI Desktop

    2) Open file explorer and navigate to the folder <system drive>:\Users\<user>\AppData\Local\Microsoft\Power BI Desktop\CEF\cache

    • replace <system drive> with your operating system hard disk partition
    • replace <user> with your user profile name, typically the alias you login to Windows with

    3) Delete all contents of this folder

    4) Restart Power BI Desktop

     

    Regards

AmazingMaurice's avatar
AmazingMaurice
Frequent Visitor
9 years ago

What steps did you follow to fix the issue? I tried re-installing but I'm still having the same problem.

jbakanovas's avatar
jbakanovas
New Member
9 years ago

I did nothing, just reopened the power bi file with arcgis enabled

  • AmazingMaurice's avatar
    AmazingMaurice
    Frequent Visitor
    9 years ago

    Okay thanks. I'll just keep trying I guess...

     

    As of right now I'm still having the issue though.

    • wilsonm's avatar
      wilsonm
      Regular Visitor
      9 years ago

      I just terned off ARCGIS option in Options& settings/Preview Features and the issue has gone, obviously temporarily until a resolution is available from Microsoft.  Works OK for me.

    • wilsonm's avatar
      wilsonm
      Regular Visitor
      9 years ago

      I disabled ARCGIS in the Optione & Settings menu and the error has disappeared at least temporarily until Microsoft has a fix.

      Go to File/Options and Settings/Options/Global:Preview Features.   Deselect the ARCGIS option.

      • v-ljerr-msft's avatar
        v-ljerr-msft
        Microsoft Employee
        9 years ago

        Hi All,

         

        I can reproduce the issue in my environment. I already reported this issue internally, will update here once I get any feedback.:smileyhappy:

         

        Regards