Forum Discussion

RuiReis's avatar
RuiReis
New Member
9 years ago
Solved

an error occurred while rendering the report

Hi,   Starting with February 2017 update when i open Power BI Desktop (with or without pbix file) always get this message:   An error ocurred while rendering the report.   Any idea?
  • v-ljerr-msft's avatar
    v-ljerr-msft
    9 years ago

    Hi All,

     

    A fix has been deployed to address this issue. Could you follow steps below from this thread to see if it works now?:smileyhappy:

     

    1) Close all instances of Power BI Desktop

    2) Open file explorer and navigate to the folder <system drive>:\Users\<user>\AppData\Local\Microsoft\Power BI Desktop\CEF\cache

    • replace <system drive> with your operating system hard disk partition
    • replace <user> with your user profile name, typically the alias you login to Windows with

    3) Delete all contents of this folder

    4) Restart Power BI Desktop

     

    Regards

v-ljerr-msft's avatar
v-ljerr-msft
Microsoft Employee
9 years ago

Hi All,

 

A fix has been deployed to address this issue. Could you follow steps below from this thread to see if it works now?:smileyhappy:

 

1) Close all instances of Power BI Desktop

2) Open file explorer and navigate to the folder <system drive>:\Users\<user>\AppData\Local\Microsoft\Power BI Desktop\CEF\cache

  • replace <system drive> with your operating system hard disk partition
  • replace <user> with your user profile name, typically the alias you login to Windows with

3) Delete all contents of this folder

4) Restart Power BI Desktop

 

Regards

GerberDK's avatar
GerberDK
Regular Visitor
7 years ago

Didn't work for me