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RuiReis's avatar
RuiReis
New Member
9 years ago
Solved

an error occurred while rendering the report

Hi,   Starting with February 2017 update when i open Power BI Desktop (with or without pbix file) always get this message:   An error ocurred while rendering the report.   Any idea?
  • v-ljerr-msft's avatar
    v-ljerr-msft
    9 years ago

    Hi All,

     

    A fix has been deployed to address this issue. Could you follow steps below from this thread to see if it works now?:smileyhappy:

     

    1) Close all instances of Power BI Desktop

    2) Open file explorer and navigate to the folder <system drive>:\Users\<user>\AppData\Local\Microsoft\Power BI Desktop\CEF\cache

    • replace <system drive> with your operating system hard disk partition
    • replace <user> with your user profile name, typically the alias you login to Windows with

    3) Delete all contents of this folder

    4) Restart Power BI Desktop

     

    Regards

pdeangelo's avatar
pdeangelo
Regular Visitor
8 years ago

I was able to clear the cache, but that didn't work.  When I tried to disable the map, i get an error when i open File/Options and Settings/Options - it says object reference not set to an instance of an object.

 

 

danieldefo's avatar
danieldefo
Frequent Visitor
8 years ago

HI, the same problem which i come across every day.I am using latest version PowerBI 2018 May update .what is the solution for such kind of annoying problem?

 

 

 

  • powersmart's avatar
    powersmart
    Frequent Visitor
    8 years ago

    I have the same issue with the May 2018 update. Can someone please provide some pointers? We're dead in the water...