Forum Discussion

RuiReis's avatar
RuiReis
New Member
9 years ago
Solved

an error occurred while rendering the report

Hi,   Starting with February 2017 update when i open Power BI Desktop (with or without pbix file) always get this message:   An error ocurred while rendering the report.   Any idea?
  • v-ljerr-msft's avatar
    v-ljerr-msft
    9 years ago

    Hi All,

     

    A fix has been deployed to address this issue. Could you follow steps below from this thread to see if it works now?:smileyhappy:

     

    1) Close all instances of Power BI Desktop

    2) Open file explorer and navigate to the folder <system drive>:\Users\<user>\AppData\Local\Microsoft\Power BI Desktop\CEF\cache

    • replace <system drive> with your operating system hard disk partition
    • replace <user> with your user profile name, typically the alias you login to Windows with

    3) Delete all contents of this folder

    4) Restart Power BI Desktop

     

    Regards

v-ljerr-msft's avatar
v-ljerr-msft
Microsoft Employee
9 years ago

Hi All,

 

A fix has been deployed to address this issue. Could you follow steps below from this thread to see if it works now?:smileyhappy:

 

1) Close all instances of Power BI Desktop

2) Open file explorer and navigate to the folder <system drive>:\Users\<user>\AppData\Local\Microsoft\Power BI Desktop\CEF\cache

  • replace <system drive> with your operating system hard disk partition
  • replace <user> with your user profile name, typically the alias you login to Windows with

3) Delete all contents of this folder

4) Restart Power BI Desktop

 

Regards

JS_CHG's avatar
JS_CHG
Regular Visitor
8 years ago

Doesn't work for me either - there is no CEF folder