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Anonymous
Not applicable

Zendesk error

I have been working with the zendesk dataset for a couple of days now and everything was working well until recently where I keep on getting the following error when trying to refresh  "OLE DB or ODBC error: [DataSource.Error] Web.Contents failed to get contents (422): Unprocessable Entity."

 

I can view the preview table and even modify the information in the Query editor.

 

Can you kindly help,please

 

 

2 REPLIES 2

Hello,

 

If your Power BI - Zendesk Connector is still broken, then you might want to try another option. We're developers of Power BI Connector https://www.zendesk.com/marketplace/apps/support/834457/power-bi-connector-by-alpha-serve/ it allows you to connect Zendesk to Power BI in less than 5 minutes. You may try it for free. Let us know if you need any assistance.

 

Cheers,

Anton

jelgerbos
New Member

It looks like Zendesk changed their API and this is causing issues.

 

You can only query the first 1000 rows.

 

https://develop.zendesk.com/hc/en-us/articles/360022563994--BREAKING-New-Search-API-Result-Limits?fl...

 

I hope Power BI will come up with a solution soon.

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