Forum Discussion
NWBI
8 years agoFrequent Visitor
Zendesk Connection in Desktop not working
Hello BI world, I have been trying to connect to Zendesk using the built in connector on desktop. I get an error every time after entering my credentials and attempting to connect below. An...
- 8 years ago
Hi NWBI,
Based on my test, the url you have input may not correct. Please check if the url format is like this pattern: https://companyXXXX.zendesk.com/agent/reporting.
Regards,
Jimmy Tao
v-yuta-msft
Community Support
8 years agoHi NWBI,
Based on my test, the url you have input may not correct. Please check if the url format is like this pattern: https://companyXXXX.zendesk.com/agent/reporting.
Regards,
Jimmy Tao
NWBI
8 years agoFrequent Visitor
Thank you v-yuta-msft!!!!
I don't find the correct URL format documented anywhere for this connctor, may be a good add in one of the support docs on this topic.
Thank you!