Forum Discussion
Zendesk Connection in Desktop not working
Hello BI world,
I have been trying to connect to Zendesk using the built in connector on desktop. I get an error every time after entering my credentials and attempting to connect below.
Any help to resolve this, or guidance on how to connect to Zendesk WITHOUT using powerBI connector?
Thanks!
Hi NWBI,
Based on my test, the url you have input may not correct. Please check if the url format is like this pattern: https://companyXXXX.zendesk.com/agent/reporting.
Regards,
Jimmy Tao
7 Replies
Hi NWBI,
Based on my test, the url you have input may not correct. Please check if the url format is like this pattern: https://companyXXXX.zendesk.com/agent/reporting.
Regards,
Jimmy Tao
Thank you v-yuta-msft!!!!
I don't find the correct URL format documented anywhere for this connctor, may be a good add in one of the support docs on this topic.
Thank you!
I got the below error after using your URL. Do you know what am I doing wrong here?
Thanks for your time,
Hello NWBI
I'm Anton from Alpha Serve.
In case you're still struggling exporting data from Zendesk, you might want to try out our Zendesk app: Power BI Connector:
- https://www.zendesk.com/marketplace/apps/support/834457/power-bi-connector-by-alpha-serve/
- https://www.alphaservesp.com/products/zendesk/power-bi/
We have a handy User and Admin Guides for your convenience, but feel free to reach out support team at [email protected] if you need any assistance.
Thank you.
Regards,
Anton
