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adavid999's avatar
adavid999
Icon for Helper V rankHelper V
6 years ago

XML import

Hello,   I receive the following error message when attempting to import xml file:   "Unable to connect We encountered an error while trying to connect Details: "Xml processing failed. Either t...
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az38's avatar
az38
Icon for Community Champion rankCommunity Champion
6 years ago

Hi adavid999 

so, your XML file is invalid because one (as minimum) of its element <data> has no closed tag </data>

try to fix it and reload file

 

also, you could share your file into the cloud service to fix it (if this fil doesn contain of sensible data)

 

do not hesitate to give a kudo to useful posts and mark solutions as solution