Forum Discussion

JLuebbert's avatar
JLuebbert
Regular Visitor
8 years ago

Word Cloud Visual Not Working

I just downloaded the Word Cloud custom visual version 1.5 and it is not displaying anything once I crate the visual.  The same occurs when trying to view the visuals in the sample document (WordClou...
v-xjiin-msft's avatar
v-xjiin-msft
Solution Sage
8 years ago

Hi JLuebbert,

 

Please share us some screenshots about how did you define the properties of Word Cloud visual. And some sample data which can help us repro your issue. With current screenshot, it helps nothing.

 

By the way, if you can share us your pbix file with One Drive or Google Drive. It'll help us a lot to figure out your issue. :smileyhappy:

 

Thanks,
Xi Jin.

  • v-xjiin-msft's avatar
    v-xjiin-msft
    Solution Sage
    8 years ago

    Hi JLuebbert,

     

    The sample report works for me:

     

     

    Then for your scenario, if it is possible I think you can try to update your Power BI Desktop. If you can't, since Word Cloud Visual is a custom visual, I would suggest you to contract Custom Visual Support Team: [email protected] for more professional help.

     

    Thanks,
    Xi Jin.